LEGAL

Privacy Policy

Last Updated: June 13, 2026

1. Introduction

AUMATIQ ("we", "us", "our") operates www.aumatiq.com and provides AI automation services to clients in Bangladesh, the United Kingdom, and the United States. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, fill out a contact form, book a call, or message us via WhatsApp or email.

By using our website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, email address, phone number, and business type, submitted through our contact form.
• Message content — details you share about your business, automation needs, or project requirements.
• Communication records — messages exchanged via WhatsApp, email, or scheduling tools such as Calendly.
• Website usage data — pages visited, time on site, device and browser type, and approximate location, collected automatically via Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information about our services
• Schedule and conduct discovery calls and automation audits
• Deliver, support, and improve the automation systems we build for you
• Send service-related updates, proposals, and invoices
• Understand how visitors use our website so we can improve it
• Comply with legal obligations where applicable

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers we use to operate our business and deliver client systems — including Web3Forms (contact form processing), Google Analytics (website analytics), Calendly (call scheduling), GoHighLevel, Make.com, Twilio, Google Workspace, and Airtable (used when delivering automation systems for clients).
• Legal authorities, if required by law, regulation, or valid legal process.

Each of these providers has its own privacy policy governing how it handles data passed through its platform.

5. Data Storage and Security

Information submitted through our contact form is processed via Web3Forms and delivered to our email inbox. We do not store client data on our own servers. For clients, business data is stored in industry-standard platforms such as GoHighLevel (HIPAA-eligible with signed BAA for US healthcare clients), Google Workspace, and Airtable, depending on the service.

We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

Our website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies — small text files stored on your device — to collect anonymized usage data such as page views, session duration, and traffic sources. You can disable cookies through your browser settings, though this may affect how the website functions.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where legally permitted
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

UK and EU residents have rights under the General Data Protection Regulation (GDPR). US residents may have rights under applicable state privacy laws. To exercise any of these rights, contact us using the details below.

8. Data Retention

We retain contact form submissions and communication records for as long as necessary to respond to your inquiry, deliver our services, and comply with legal or accounting obligations. If you become a client, project-related data is retained for the duration of our working relationship and a reasonable period afterward for record-keeping purposes.

9. International Data Transfers

AUMATIQ is based in Dhaka, Bangladesh, and serves clients in the UK, USA, and Bangladesh. By contacting us or using our services, you understand that your information may be processed and stored in Bangladesh and in the countries where our third-party service providers (such as Google, Twilio, and GoHighLevel) operate their servers.

10. Children's Privacy

Our website and services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us: